Browse the field guide 48 workflows
Planning and Dispatch

Create an Operations-Ready Job

Build a work order that gives the office, crew, purchasing, and billing teams the same definition of the job.

Usually handled by
Dispatcher, project coordinator, or service manager
Working time
About 12 minutes
Related workspace
View jobs features
Start here Main menu → Jobs → Create Job

What good looks like

A job with the correct customer/site, scope, commercial terms, owner, dates, line items, and readiness context.

Have these details ready

  • Customer, site, and billing contact
  • Approved scope or authorized service request
  • Job type, priority, target date, and expected skills

Run the workflow

  1. Start from the source

    Convert an accepted quote or create from the customer or service request when possible so context is preserved.

  2. Define the work

    Enter a recognizable name, job type, site, scope, exclusions, internal notes, customer notes, and equipment.

  3. Set commercial details

    Confirm billing type, line items, tax, purchase-order requirement, deposit, and agreement or warranty coverage.

  4. Set ownership and timing

    Assign coordinator, priority, target dates, and status. Record crew requirements without assigning an unavailable person.

  5. Check readiness

    Review materials, permits, access, subcontractors, dependencies, approvals, and safety. Assign blockers.

  6. Review the saved job

    Verify overview, items, schedule, crew, documents, messages, and financial context before board placement.

Check your work

Do not call the workflow complete until these statements are true.

  • The correct customer and site are linked
  • Scope, price basis, status, and owner are clear
  • Readiness blockers are cleared or assigned

If something does not look right

The work started as a quote

Use Convert to Job from the accepted quote.

The schedule is unknown

Use a target window and planning owner; do not create a false appointment.

Keep the workflow moving

Put the process to work

Run the workflow with your own customers, crews, and pricebook.

Start a trial or review the connected feature workspace before setting up your team's process.