What good looks like
A role-appropriate dashboard with trusted widgets, useful filters, and a defined daily or weekly review rhythm.
Have these details ready
- The decisions the viewer makes each day
- Access to the underlying jobs, leads, invoices, schedules, and reports
- Agreed definitions for key measures
Run the workflow
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Define the review questions
Write the few questions the dashboard must answer: urgent calls, today's capacity, unscheduled work, sales follow-up, billing backlog, cash, or exceptions.
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Choose widgets
Add only widgets tied to those decisions. Prefer counts and trends that open the underlying worklist.
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Set filters and time windows
Choose company/location/team/date filters that match responsibility. Avoid comparing widgets that use different periods without labeling it.
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Arrange by action
Put urgent exceptions first, today's execution next, near-term pipeline/cash after that, and longer-term trends last.
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Validate the numbers
Open source lists for sample counts and amounts. Resolve definition or data-quality gaps before relying on the widget.
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Review and prune
Use the dashboard in daily huddles and remove widgets that do not lead to a decision or owned follow-up.
Check your work
Do not call the workflow complete until these statements are true.
- Each widget supports a named decision
- Filters and periods are understood
- Exception widgets open a worklist with an owner
If something does not look right
A number differs from a report
Compare date basis, status, location, permissions, and refresh time before treating either as wrong.
The dashboard is crowded
Keep the daily operating view focused and use saved reports for deeper analysis.