How to Customize the Owner Dashboard

3 min read
Feature: Dashboard

The Dashboard provides real-time visibility into your business metrics. Customizing layout widgets lets owners and managers focus on key performance indicators (KPIs) like sales, schedules, and collections.

Business Outcome
A personalized dashboard displays key performance indicators at a glance, helping you monitor business health and prioritize tasks.

Step-by-Step Walkthrough

1

Navigate to Dashboard Layout

Log into the office portal. Go to the main dashboard workspace and click the Customize Layout button.

2

Add Visual Metrics

Click Add Widget. Select from available metric widgets (e.g., Accounts Receivable Aging, Leads Conversion Rate, Scheduled Crews).

3

Arrange with Drag and Drop

Drag and drop widgets to arrange the layout. Resize widgets to highlight critical metrics.

Field Requirement Purpose / Details
Widget Size Required Choose widget width (Small, Medium, Full Width).
Update Frequency Required Set automatic refresh interval (e.g., 5 min, Hourly).
4

Apply Custom Data Filters

Hover over a widget and click the gear icon. Select date ranges, service divisions, or location filters.

Field Requirement Purpose / Details
Date Range Filter Optional Filter by: Today, Last 7 Days, Month to Date.
Division Filter Optional Filter by specific business divisions.
5

Save Layout Defaults

Click Save Layout. You can save the layout as your personal default or share it with other users.

Validation Rules

To keep operations reliable, Service Opus enforces the following rules for this workflow:

  • Access Permissions: Financial widgets require manager-level or administrator permissions.
Important Rule
Dashboard updates are user-specific. Customizing your layout does not affect the dashboards of other users unless shared.

What's Next?

Once you finish this task, continue with these related workflows:

Ready to try this workflow?

Use the walkthrough to evaluate the workflow, then test it in Service Opus with real scheduling, quoting, invoicing, and customer data.