Browse the field guide 48 workflows
Stock and Purchasing

Transfer Stock to a Service Truck

Move parts from request through pick, ship, and receipt so warehouse and truck quantities change at the right time.

Usually handled by
Warehouse lead, inventory coordinator, or technician
Working time
About 10 minutes
Related workspace
View inventory features
Start here Main menu → Inventory → Transfers

What good looks like

A completed transfer with matching requested, picked, shipped, and received quantities plus documented discrepancies.

Have these details ready

  • Source and destination warehouses or truck locations
  • Requested items and quantities
  • People responsible for pick/ship and receipt

Run the workflow

  1. Create the transfer

    Choose the correct source and destination, add items and requested quantities, and include the job or restock reason when applicable.

  2. Review availability

    Confirm available quantity after reservations. Substitute or backorder through an authorized decision rather than shorting the transfer silently.

  3. Pick the transfer

    Count each item, enter picked quantity, and select Pick Transfer. Keep the staged package identified with the transfer.

  4. Ship or hand off

    Enter shipped quantities and select Ship Transfer when custody leaves the source. The source should not treat unshipped picked stock as received by the truck.

  5. Receive at destination

    The receiving person counts the actual items, records received quantities, explains shortages or damage, and selects Receive Transfer.

  6. Resolve discrepancies

    Review any gap in Inventory Operations and correct the responsible record, claim, return, or follow-up without hiding the variance.

Check your work

Do not call the workflow complete until these statements are true.

  • Transfer status is received/completed
  • Source and destination balances changed once
  • Every quantity gap has a reason and owner

If something does not look right

Only part of the shipment arrived

Receive the actual quantity and record the supported discrepancy reason and note; keep the remainder visible.

Items were handed over without shipping

Complete the missing custody step using actual quantities and document the timing; do not receive against an unverified request.

Keep the workflow moving

Put the process to work

Run the workflow with your own customers, crews, and pricebook.

Start a trial or review the connected feature workspace before setting up your team's process.